Medical Assistants

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About the Job

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

It is also Called

  • Autopsy Assistant
  • Certifed Medical Assistant (CMA)
  • Certified Coding Specialist
  • Certified Medical Assistant (CMA)
  • Certified Ophthalmic Technician (COT)
  • Certified Phlebotomy Technician
  • Certified Professional Coder (CPC)
  • Chiropractic Assistant
  • Chiropractor Assistant
  • Clinical Assistant

What They Do

  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
  • Change dressings on wounds.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Schedule appointments for patients.
  • Greet and log in patients arriving at office or clinic.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Perform routine laboratory tests and sample analyses.

Interests

People who work in this occupation generally have the interest code: SCR.

This means people who work in this occupation generally have Social interests, but also prefer Conventional and Realistic environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Achievement in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Wages

In 2012, the average annual wage in West Virginia was $24,360 with most people making between $17,700 and $31,830

Outlook

1.52%
avg. annual growth

During 2010, this occupation employed approximately 3,221 people in West Virginia. It is projected that there will be 3,714 employed in 2020.

This occupation will have about 49 openings due to growth and about 49 replacement openings for approximately 98 total annual openings.

Work Keys

This occupation requires a Gold certificate

Skill Level
Locating Information5
Reading for Information5
Teamwork4
Observation4
Applied Mathematics4
Listening3
Writing3